Privacy Policy

California Motifs (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information with discretion, care, and integrity. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our virtual interior design services.

When you interact with California Motifs, we may collect personal information that you voluntarily provide, including your name, email address, phone number, billing details, and project-related information such as photos, measurements, and design preferences. This information allows us to deliver a tailored design experience that reflects your lifestyle and aesthetic goals. We may also collect limited technical data, such as your IP address and browsing behavior, to improve website functionality and user experience.

Your information is used primarily to provide and manage our design services, communicate with you throughout your project, process payments, and maintain accurate business records. We may also use your information to improve our offerings and ensure a seamless client experience. California Motifs does not sell or rent your personal information to third parties.

Financial information, including credit card details, is processed securely through trusted third-party payment providers. We do not store complete payment information on our servers. We take reasonable administrative, technical, and physical precautions to protect your data; however, no system can guarantee absolute security, and by using our services, you acknowledge this inherent risk.

We may share your information only when necessary to operate our business effectively, such as with secure payment processors or trusted service providers who assist in delivering our services. In limited circumstances, we may also disclose information if required by law or to protect our rights and business interests. Any third parties we engage are expected to maintain appropriate confidentiality and security standards.

By providing your email address and phone number, you consent to receive communications from us related to your project, including design updates, invoices, and scheduling notifications. If you choose to opt into text messaging, you may receive SMS communications, and you may opt out at any time by replying STOP. Standard message and data rates may apply.

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve performance. You may adjust your browser settings to manage or disable cookies; however, doing so may affect certain website features.

If you are a resident of California, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal information. Additionally, if you are located in the European Economic Area, you may have rights under the General Data Protection Regulation, including the right to access, correct, or erase your personal data, as well as to restrict or object to certain processing activities. Requests to exercise these rights may be submitted using the contact information below.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including providing services, complying with legal obligations, and resolving disputes. Once information is no longer required, it is securely deleted or anonymized.

Our website may contain links to third-party websites for your convenience. California Motifs is not responsible for the privacy practices or content of those external sites, and we encourage you to review their policies independently.

Our services are intended for adults and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact: California Motifs email: info@californiamotifs.com
phone: 760.333.5611 or on the contact page of our website www.californiamotifs.com.
We will respond within a reasonable time frame in accordance with applicable laws.

GDPR COMPLIANCE FOR INTERNATIONAL CLIENTS. If you are located within the European Economic Area (EEA), California Motifs recognizes and respects your rights under the General Data Protection Regulation. We are committed to ensuring that your personal data is handled lawfully, transparently, and securely.

We collect and process personal information only when it is necessary to provide our services, fulfill contractual obligations, support legitimate business interests, or where you have given your explicit consent. This may include information such as your name, contact details, billing information, and project-related materials, all of which are used solely to deliver a personalized and seamless design experience.

As an EEA resident, you have the right to request access to the personal data we hold about you, to correct any inaccuracies, and to request the deletion of your data where applicable. You may also have the right to restrict or object to certain types of processing and to request a copy of your data in a portable format. California Motifs will respond to such requests within a reasonable time frame and in accordance with applicable data protection laws.

Your personal information may be transferred to and processed in the United States, where our business operations are based. By engaging our services, you acknowledge and consent to this transfer. We take appropriate measures to safeguard your information during such transfers and maintain reasonable security practices to protect against unauthorized access or disclosure.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including providing services, complying with legal obligations, and resolving disputes. Once no longer required, your information is securely deleted or anonymized.

If you have any questions about how your data is handled or wish to exercise your rights under GDPR, you may contact California Motifs using the contact information provided in our Privacy Policy.